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Model letters

Claim following the damage of a piece of furniture during a move

Business life

Your contact information

Contact details of the moving company
In ... (place), on... (date),


Subject: Letter of complaint


Dear Sir or Madam,

Your company carried out on ... (date), the removal of my furniture from ... (specify the address where the furniture was picked up) to ... (specify delivery address) in accordance with the moving contract we signed on ... .

I would like to contact you about this. Indeed, I was able to note degradations concerning ... (specify the furniture concerned and the nature of the damage), these were indicated on the attached delivery slip (attach the copy of the delivery slip).

Or

Not having been able to formulate these reserves with the delivery, I announce you these degradations by the present, and this in accordance with the article L121-95 of the Code of the consumption, which allows me to make it under 10 days.
For proof, I transmit you the report carried out by Mr. ... (indicate the name of the bailiff) which specifies the furniture concerned and the extent of the damage. I also enclose the evaluation and proof of my loss (attach copies of the various documents).

I therefore ask you to compensate me in the amount of ... €.

In the expectation of a quick answer from you, please accept, Madam, Sir, the expression of my distinguished greetings.


Signature